VMP Collection

Frequently Asked Questions

• 01 Are these original luxury watches?
  These watches are inspired by luxury designs and give you a premium look at an affordable price. They are not official brand products.
• 02 How long does delivery take?
  Delivery usually takes 3–5 working days across India. In some remote locations, it may take 5–7 days.
• 03 Do you offer exchange or replacement?
  Yes, we offer a 7-day exchange policy if you face any issue with the product.
• 04 What if I receive a damaged product?
  Please record a clear unboxing video while opening the package. This video will serve as proof that the product was damaged during delivery. Once verified, we'll provide a replacement. Without an unboxing video, we won't be able to process it.
• 05 How can I contact customer support?
  You can reach us via WhatsApp or email mentioned on our website. Our support team will assist you as soon as possible.